Useful Information

Worthy Lane,,Winchester , SO23 7AB,United Kingdom Email: reception@thewinchesterhotel.co.uk

WE ARE COMMITTED TO YOU

We are committed to you

The Winchester Hotel & Spa is committed to you, our guest, making sure to provide you with a safe and hygienic environment whilst receiving the best possible service and having the most enjoyable stay. Below are the measures we have put in place for your safety:

 

GUEST SAFETY

All staff will continue to use the NHS track and trace app on a daily basis. We also request that all of our guests continue check in using the NHS track and trace app to keep yourselves, other guests, and our team as safe as possible.

Guests are no longer required to wear a face covering within the hotel but we invite people to do so if they wish.

We ask everyone to please demonstrate physical distancing where possible to keep yourselves, other guests, and our team as safe as possible.

 

STAYING WITH US

Prior to your arrival your room will be thoroughly cleaned and sanitised following a detailed plan ensuring extra attention to high touch point areas.

On check-in, your card will be charged for the duration of your stay with any additional costs charged as consumed. Alternatively, a credit card pre-authorisation can be left with our team.

Please note, we are accepting card payments only.

Our protective screens at the front desks and bar will remain in place for the added protection of our guests and staff

To minimise the number of people entering your room, we have removed our mid-stay housekeeping service. Should you wish for your room to be refreshed during your stay, this is available upon request.

If you would like to receive fresh towels, linen or extra tea & coffee for your room, please speak to our Reception team.

 

FOOD AND BEVERAGE

Our Gershwin's Bar & Brasserie Restaurant are open as normal, reservations are required for Lunch, Dinner and Afternoon Tea (24-hour notice required). Please speak with our Reception team to book a table during your stay.

In room dining is also available.

We will resume taking food and drink orders at our bar as well as continuing to take orders from tables where possible.

 

Last updated on 1st August 2021